Frequently Asked Questions
Q1: What materials can I choose for my custom lapel pins?
We primarily use 100% Zinc Alloy, but we also offer Brass, Stainless Steel, and Iron depending on your design requirements and budget.
Q2: Are your plating materials environmentally friendly?
Yes, all our plating options, including Gold, Silver, and Nickel, are 100% eco-friendly and REACH compliant.
Q3: How long does it take to produce a custom order?
For orders between 100-5,000pcs, mass production typically takes 5-15 working days after the sample is approved.
Q4: Can I see a sample before placing a bulk order?
Absolutely. We can provide stock samples within 1 working day or create a new sample with your specific design in 5-15 working days.
Q5: What kind of back attachments are available?
We offer a variety of standard fittings including butterfly clutches, rubber caps, magnets, and safety pins to suit different wearing needs.
Q6: Do you provide custom packaging?
Yes, while individual polybags are standard, we can provide custom-made gift boxes, velvet pouches, or backing cards to enhance your product presentation.