❓ Frequently Asked Questions
Q: What is your MOQ? Can I mix up designs?
A: Our MOQ is 50 pcs for EACH custom design. New customers can start with 10 pcs to check the quality.
Q: Do you offer samples before mass production?
A: Yes, we offer pre-production samples with only a mold charge.
Q: Do you do custom designs and provide art proofs?
A: Yes, we will send you a proof in 1-3 workdays after receiving your order. Production begins only after your approval of the artwork.
Q: What is your production lead time?
A: Our production lead time is usually around 7-15 workdays (depending on the product) after receiving payment and artwork approval.
Q: Do you offer a quality guarantee?
A: Yes, we offer a 100% quality guarantee for any improper production issues.
Q: What payment methods are accepted?
A: We accept T/T, Western Union, and Paypal for all orders.
TOP Crafts
