Frequently Asked Questions
Why choose our products?
Our products feature low MOQ and high quality. We accept OEM and trade assurance orders to ensure customer satisfaction.
Can I customize the logo and packaging?
Yes. While the standard price may not include a custom logo, you can provide your requirements for personalized branding and specialized packaging.
What is the typical production lead time?
In-stock items can be delivered within 3-7 days. For custom orders, the regular lead time is 20-45 days, depending on the specific order quantity.
What are the available payment terms?
We accept TT, LC, and Trade Assurance payments. Other payment methods can be discussed based on your specific needs.
How long does shipping take?
Shipping by Air or Express typically takes 7-10 days. Sea freight usually takes between 15-45 days depending on the destination port.
How do you handle product quality issues?
We have a professional after-sales process dedicated to solving 100% of quality problems, ensuring a safe and reliable cooperation experience.
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