Frequently Asked Questions
Are you a trading company or manufacturer?
We are a direct factory with over 15 years of professional experience in metal crafts and gifts.
How can I place an order?
Please send an inquiry regarding the item, quantity, and size you are interested in. Our team will provide professional suggestions within 24 hours.
What are your payment terms?
Our standard terms are a 30% deposit before production and the remaining 70% balance before shipment.
Do you have quality control on production lines?
Yes, all production lines are equipped with QC. We perform 100% inspection before packing and spot inspections before shipment.
Can I place a sample order first?
Yes, sample orders are welcome to check the quality and design before bulk production.
What guarantee do I have for my order?
We have been in business since 2009 as a BSCI & SGS audited supplier. We accept secure payment methods to ensure your funds are protected.