❓ Frequently Asked Questions
What is the pricing for a custom item?
The price depends on shape, size, craftsmanship, quantity, and customization difficulty. Quality control and management systems also impact the final quotation.
What is the lead time for production?
Sampling takes 7-15 days. Bulk production for light customization takes ~10 days, while heavy customization requires 35-50 days.
What is the difference between light and heavy customization?
Light customization involves adding a logo to ready items via laser engraving or changing packaging. Heavy customization is a 100% new design with custom artwork and specific MOQs.
What materials are typically used for metal crafts?
Common materials include zinc alloy, stainless steel, and aluminum, selected based on desired durability, aesthetics, and cost-effectiveness.
What are the key considerations for wood-based products?
Selection of hardwood vs softwood influences the technique. Finishing is crucial for protection, and sustainability (certified or reclaimed wood) is an increasing priority.
How do you handle quality control and supplier selection?
We match projects to factories based on budget and quantity. Larger facilities offer better price advantages and control, while smaller workshops provide flexible services and lower MOQs.