How can I obtain samples?
If you need samples for testing, we can produce them according to your specifications. Customers are responsible for the transportation freight and sample production costs.
Is there a mold fee for customized designs?
Yes, for customized designs, a mold cost is required. The specific cost depends on the style and complexity of the product.
What is the estimated delivery time for samples?
Samples are typically ready for delivery in 3-7 days. Express shipping usually takes an additional 3-5 business days.
What is the turnaround time for bulk orders?
For non-custom designs, it is approximately 10 days. For custom designs, the lead time is between 10-20 days, depending on quantity and color requirements.
Will the product color match the photos exactly?
Photo colors can be influenced by the shooting environment and screen settings. We recommend confirming color details before finalizing your order.
What shipping methods are available?
We offer fast international shipping via major carriers including DHL, FedEx, and UPS to ensure prompt delivery.