Confirmation on order details.
Provide AI or PDF file for proofing and confirmation.
Start production after deposit or full payment.
Photo confirmation of finished mass production products.
Delivery via reliable courier services.
After-sales service and feedback collection.
Frequently Asked Questions
What is your MOQ? Can I mix designs?
Our MOQ is 50 pcs for EACH custom design. New customers can start with 10 pcs to check the quality.
Do you offer samples before mass production?
Yes, we offer pre-production samples with only a mold charge. Sampling takes approximately 7-10 days and mass production another 10-15 business days.
Do you do custom designs and provide art proofs?
Yes, we send a proof in 1-3 workdays after receiving your order. Production begins only after your approval of the artwork.
What is your production lead time?
Our production lead time is usually around 7-15 workdays after receiving payment and artwork approval, depending on the specific product.
Do you offer a quality guarantee?
Yes, we offer a 100% quality guarantee for improper production. We will either refund the money or rapidly remake the products for you.
What are the available logo technics?
We offer Laser engraved, silk print, offset print with epoxy dome, etching, 3D embossed, debossed, soft enamel, and imitation hard enamel.
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