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Frequently Asked Questions
Q1: Why choose our products?
A: Our products feature low MOQ and high quality. We accept OEM and Trade assurance orders to ensure your satisfaction and security.
Q2: How can I customize my logo and packaging?
A: The listed price is for the standard product. If you require a custom logo or specific packaging, please contact our team for details and updated pricing.
Q3: What is the lead time for production?
A: In-stock items can be delivered within 3-7 days. For custom goods, the regular lead time is 20-45 days, depending on the order quantity.
Q4: How long will it take to receive my order?
A: By Air or Express, it takes approximately 7-10 days. By Sea, it usually takes 15-45 days depending on your destination port.
Q5: How do you handle quality concerns?
A: We have a professional after-sales department dedicated to solving 100% of quality problems. We ensure smooth communication and reliable cooperation.
Q6: Are samples available?
A: Yes, if we have stock, we provide samples. The customer is responsible for the sample cost and freight. Discounts on total price may be applied for large future orders.
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