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Frequently Asked Questions
Q1: What is the minimum order quantity (MOQ) for custom keychains?
A: We have no strict MOQ. While our standard MOQ is 100pcs, we can handle orders as small as 1pc with the same professional care.
Q2: Can I get a free design or artwork for my logo?
A: Yes, we provide free artwork and design services to help you visualize your custom product before production.
Q3: How long does it take for sampling and mass production?
A: The sample lead time is typically 4 days, and the mass production time is approximately 12 days depending on the order quantity.
Q4: Are the materials used safe and eco-friendly?
A: Yes, we use high-quality soft PVC and silicone materials that are durable and compliant with standard safety requirements.
Q5: What logo processes do you offer?
A: We offer a variety of processes including 3D embossed, soft enamel, laser engraving, silk printing, and offset printing with epoxy dome.
Q6: Do you provide rush delivery services?
A: Yes, we offer a 7-day rush delivery service for urgent orders without any additional rush surcharges.
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