What is the difference between hard and soft enamel pins?
Soft enamel pins have raised metal edges and a textured feel. Hard enamel pins are jewelry quality, polished smooth and flat to the touch for a durable, glassy finish.
What artwork file formats do you accept?
We accept AI, PDF, and EPS vector files. High-definition JPG or PNG images are also acceptable for design reference.
Can I request a sample order before mass production?
Yes, sample orders typically cost around US$50. This fee can be refunded upon proceeding with mass production.
What is the standard lead time?
Sample production takes approximately 7 working days. Mass production usually takes between 10 to 14 days depending on complexity.
What is the Minimum Order Quantity (MOQ)?
Our standard MOQ is 50 pieces, but we can accommodate different quantities based on your specific requirements.
What shipping methods are available?
We offer various shipping options including Seafreight, Airfreight, and express couriers like DHL, UPS, and FEDEX.
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